Many UK travellers face problems with Booking.com bookings, such as cancelled reservations or refund disputes. Getting help from customer service can be difficult, especially for complex issues that need quick solutions. The key to resolving Booking.com complaints in the UK is knowing the proper escalation process and understanding your consumer rights, especially when the company […]
Booking.com scams have grown more sophisticated, with criminals targeting holidaymakers through fake messages and compromised hotel accounts. Between June 2023 and September 2024, victims lost over £370,000 to these schemes. Travellers need to recognise the warning signs to avoid falling for these tactics. Scammers often send messages that look like they come from real hotels […]
Booking.com’s Genius programme helps travellers save money and unlock special perks on accommodation bookings. Frequent users receive discounts from 10% to 20%, plus benefits like complimentary breakfast and room upgrades at participating properties. The programme has three membership levels. Each tier unlocks better rewards based on your booking history over a two-year period. Genius automatically […]
Planning a trip is exciting, but unexpected events can disrupt travel plans. Understanding Booking.com’s cancellation policy helps protect your money and arrangements. Each property on Booking.com sets its own cancellation policy. These policies determine if travelers can cancel for free or must pay fees based on when they cancel. The cancellation rules differ between accommodations […]
You’ve booked a non-refundable hotel through Booking.com, but now your plans have changed and you need to cancel. While these bookings usually have strict restrictions, you still have some options if you must change your travel plans. Non-refundable bookings can sometimes be cancelled or modified through specific strategies, though success isn’t guaranteed and may depend […]
NHS staff work hard to keep our healthcare system running. They deserve to save money on their well-earned breaks. NHS employees can access exclusive Booking.com discounts of up to 15-20% on hotels and accommodation across the UK and worldwide through verified discount platforms. These savings are available through Blue Light discount schemes and other healthcare […]
Students booking travel accommodation on a budget can access several Booking.com discount options in 2025. You can save between 8% to 40% on your bookings through student discount programmes like Student Beans, UNiDAYS, and direct promo codes. These savings make a big difference when planning holidays or weekend trips. Accessing these discounts is straightforward, but […]
Starting your journey as a UK host on Booking.com can feel overwhelming. The Extranet platform serves as your control centre for managing your property listing, from setting rates and availability to communicating with guests and tracking your earnings. The Extranet is your property’s command centre on Booking.com. Here, you manage bookings, guest messages, financial reports, […]
